this portion of the remote web workplace requires the microsoft remote desktop activex control
Suggestion 1:
Firstly, please ensure you have added https://yourremoteserver.com as a trusted site in IE. You can refer to the following steps:
a. Start Internet Explorer.
b. On the Tools menu, click Internet Options.
c. On the Security tab, click Local intranet zone, and then click Sites.
d. Click Advanced.
e. In the Add this Web site to the zone box, type the server's domain name, https://yourremoteserver.com, and then click
Add.
f. Click OK, click OK, and then click OK.
Suggestion 2:
a. In Internet Explorer, click the menu Tools-->Manage Add-ons-->Enable or Disable Add-ons
b. On the 'Show:' dropdown, choose 'Downloaded ActiveX Controls'
c. Make sure the 'Microsoft RDP Client Control (redist)' is Enabled (if not, Enable it!)
